WoofPurNay Veterinary Hospital respects your privacy and we are committed to protecting it through this privacy policy. This policy gives you information about how we collect, use, share and look after your personal information when you visit our website www.woofpurnayvet.com.au.

Collecting your personal information

We take your privacy seriously so we only collect the information we need to give you and your pets great service. When you sign up for our newsletter or kids club on this website or at our clinic, we collect personal information to enable us to communicate with you and improve our customer service.

This information may include your:

  • Email address

  • Name

  • Surname

How we use and disclose your information

We may send you marketing emails to market our products and services and to enhance and develop our relationship with you. You can unsubscribe by clicking the link at the bottom of the email.

We only share your contact information with Squarespace, our website host and our email marketing provider, so they can send marketing emails on our behalf.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when you accesses this website. Cookies can improve your browsing experience because they help websites remember preferences and understand how people use different features.

Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies before accessing our website.

Security

Woofpurnay Veterinary Hospital secures your personal information in a controlled, secure environment, protected from unauthorised access, use or disclosure.

Changes to this statement

Woofpurnay Veterinary Hospital may occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this policy to be informed of how Woofpurnay Veterinary Hospital is protecting your information.

Accessing and correcting your personal information

You have the right to access and make changes to the personal information that we hold about you. You can ask for access and correction by contacting us. We encourage all requests to access your personal information to be directed to us via email or phone.

Contacting us

Woofpurnay Veterinary Hospital welcomes your comments regarding this privacy policy. If you believe Woofpurnay Veterinary Hospital has not adhered to this policy, please contact us.

To contact us regarding this privacy policy or your personal information please phone 03 8784 4444 or email: pets@woofpurnayvet.com.au.